MTN Nigeria Job Vacancy for an SME Segment Manager

MTN Nigeria Job Vacancy for an SME Segment Manager
MTN Nigeria – The leader in telecommunications in Nigeria,
and a part of a diverse community in Africa and the Middle East, our brand is
instantly recognisable.
It is through our compelling
brand that we are able to attract the right talents who we carefully nurture by
continuously improving our employment offerings even beyond reward and

MTN Nigeria is recruiting to fill the position

Job Title: SME Segment Manager


Job Description

Support the development of strategic marketing plan and execute
marketing programs to achieve set targets for profitability, revenue, value and
market share, retention, churn, etc. (short-term and long-term)
Manage end-to-end cycle of in-life SME products and value propositions
in conjunction with the Senior Manager SME Segment and Service Management to
meet revenue targets
Develop product concept, product business plans, acquisition and
retention campaigns to ensure product performs optimally and gains market share
Use market gap analysis and segmentation data to make decisions
on the update and churn of in-life products and services
Gather and analyse data for research development business
deductions on various areas e.g customer satisfaction, feasibility of key
project etc.
Apply strategic marketing mix and channel options to deliver
marketing offers to target markets (strategic alliances, bundling, augmented
Support and lead the customization and differentiation efforts
for MTN N enterprise product and service offerings in the market
Provide commercial analysis to support the assessment of the
potential alliance and ensure commercial proposal reflects industry analysis,
commercial and regulatory frameworks and financial analysis
Provide support for the negotiation, conclusion and drafting of
alliance agreement(s) to meet the strategic objectives of segment
Monitor execution of SME segment market strategy against
Evaluate new opportunities for expansion and develop business
cases and justification for investment projects to achieve ES’ short and long
term revenue and value growth while leveraging on MTNN brand equity
Provide performance tracking support to Senior Manager, SME
Segment Management
Develop initiatives to increase customers’ satisfaction via the
customer life management process
Contribute to the understanding of the financial strength of key
projects involving cost of product/service delivery, Marketing spend, return on
investment etc. and make recommendations
Develop detailed understanding of customer segment needs,
behavior, attitudes, and buyer values.
Apply and analyze data, search for trends, develop key findings,
conclusions and indicated actions from qualitative/quantitative customer

Job Condition
Normal MTN working conditions
National and international travels
Extended working hours
Experience & Training 

8 years working experience
Experience in the telecommunications and/or ICT industry
High commercial acumen with experience at developing business
Experience in cross-functional project coordination
At least 2 years in a managerial/ supervisory position
Business development/consulting experience in a business to
business environment

Telecommunication/IT fundamentals
MS office and common business applications
Effective leadership and human capital management
Minimum Qualification

BA, B.Ed, B.Sc, B.Tech or HND

How to Apply
Interested and qualified candidate should:
Click here to apply 

Application Deadline  14th January, 2016.